Most products and equipment can be returned or exchanged within 30 days of the purchase date. If 30 days have passed since your purchase, your order falls outside the return policy period, and you will no longer be eligible for a return or refund. It is important to contact us promptly to arrange and schedule the return of your product within this timeframe. Please note that reimbursement can only be guaranteed if the products are received at our facility within 30 days from the purchase date.

All returns are subject to a 25% restocking fee.

Opened or used items will not be accepted for return. In the case of damaged items, we will assess the extent of the damage and provide store credit or a replacement for the lost product volume. Damaged items may be required to return to the Sjolie facility before a resolution is initiated.

Bottles must have an intact protective seal on the top without any signs of tampering. Additionally, bottles and labels must be undamaged ,unused good condition